Grosvenor Pulford Hotel & Spa | Pulford ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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Key details

About the Hotel

Wrexham Road, Pulford, Pulford, United Kingdom, CH4 9DG

“This hotel is perfectly situated just a short drive from Chester city centre, making it easy to explore all the sights.”view full review

Grosvenor Pulford Hotel & Spa is a 4-star luxury destination offering a full-service spa and modern accommodations amidst the Cheshire countryside. The property boasts 75 elegant bedrooms, two refined restaurants, and a health club with superior leisure facilities. Rated 8.9/10 on Booking.com, this Pulford hotel provides an excellent mix for both leisure and business travelers.

Rooms & Amenities

Rooms at Grosvenor Pulford Hotel & Spa include elegant accommodations with flat-screen TVs, tea and coffee-making facilities, and en-suite bathrooms. Some deluxe rooms feature unique aspects like spiral staircases. Free Wi-Fi and 24-hour room service are provided throughout the hotel.

Dining Options

Dining options include the opulent Palm Court restaurant, known for its AA Rosette-awarded menus, and Nelson's Bar offering casual gastropub fare. Palm Court also features the Laurent-Perrier wine cave for wine enthusiasts. Signature Afternoon Tea and Sunday Carvery are highlights of the dining experience.

Leisure & Business Facilities

The hotel's Spa by Kasia provides a tranquil oasis, featuring a range of treatments, an indoor swimming pool, and an Asian Sensory Garden. Grosvenor Pulford Hotel offers flexible spaces for business events, including the grand Grosvenor Suite, which comes equipped with interactive technology and private amenities.

Location & Transportation

Transportation options include nearby bus stops such as St Mary's Church, located just a few minutes' walk from the hotel. Local attractions include All Saints' Church and Eaton Hall Gardens, both within a 4.5 km radius. The hotel also offers tailored arrangements for private events and weddings.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Double Room

Max:

2 persons

280 sq. feet

Bed options:

1 King-size bed

Shower

Heating

room details

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Double or Twin Room

Max:

2 persons

360 sq. feet

Bed options:

2 Single beds

Shower

Heating

room details

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Family Room

Max:

2 persons

360 sq. feet

Bed options:

1 Double bed

Shower

Heating

room details

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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Centre

Pulford1400 ft

Airports

Chester Hawarden (CEG) 6.8 mi

Liverpool John Lennon (LPL) 30.3 mi

Bus

Bus stop 5.2 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Really good Afternoon Tea

“The afternoon tea offered was beautifully presented and plentiful, easily one of the best I've had, truly surpassing other high-end venues.” view full review

Invigorating Spa Treatments

“The massages I received were amazing, providing a relaxing escape that rejuvenated both my body and mind.” view full review

Luxurious Room

“My executive room was spacious and immaculate, providing a comfortable retreat after a long day of activities.” view full review

Comfortable Lounge Area

“The lounge area provided a perfect spot for pre-dinner drinks, enhanced by a wonderful pianist adding to the ambiance.” view full review

General

No smoking on site
Free Wi-Fi
Free parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Allergy-free rooms
Lift
Barber shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Yoga class
Sports trainer

Guest Parking

Electric kettle

Services

Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Picnic area/ Tables
Packed lunches
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's menu

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Indoor swimming pool
Beach umbrellas
Sun loungers
Sun terrace
Garden area
BBQ facilities
Spa & wellness centre
Sauna
Turkish bath
Jacuzzi
Massage
Shallow end

Room features

Air conditioning
Heating
Sitting area
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV

Room decor

Carpeted floor

Location

Wrexham Road, Pulford, Pulford, United Kingdom, CH4 9DG

Map view

Wrexham Road, Pulford, Pulford, United Kingdom, CH4 9DG

City landmarks

Landmark

Catholic Church of Christ the King

5100 ft

Landmark

Prestyterian Church of Wales

1.2 mi

Landmark

Rossett Mums and Toddler Group

1.2 mi

Landmark

Roft Motte

1.9 mi

Landmark

Marford Quarry

1.8 mi

Landmark

Poulton Woodhenge

1.8 mi

Landmark

Maes-y-Pant

2.4 mi

Landmark

All Saints Church Gresford

2.9 mi

Landmark

Gresford Methodist Church

2.6 mi

Landmark

Eaton Hall

2.7 mi

Landmark

Eaton Hall Gardens

2.8 mi

Landmark

Outpost Paintball

2.7 mi

Landmark

Saint John the Baptist Church Aldford

2.8 mi

Landmark

Blobb Hill Castle

2.8 mi

Landmark

Aldford Blobb Hill

2.8 mi

Church

All Saints' Church

2.9 mi

Amusement Park

Gresford Playground

3.0 mi

Landmark

St Francis of Assisi

3.0 mi

Landmark

Eaton Estate Office

3.1 mi

Landmark

Hope Mountain

4.1 mi

Nearby

Pulford Castle

100 ft

St Mary's Church

500 ft

Restaurants

Palm Court Restaurant

300 ft

Wrexham Road Grosvenor Pulford Hotel

Reviews and Ratings

Reviews from guests about their experience.

4.5/5 based on 2317 reviews

#1 of 2 hotels in Pulford based on Tripadvisor

Naomi

United Kingdom, January 2025

8.2/10

We had a lovely time at this hotel, especially enjoying the spacious, clean rooms and the high-quality spa facilities. However, while the dining experience was mostly delightful, the service in the restaurant could use some improvement as we felt a bit rushed during our meal. Overall, it's a good value for money considering the luxurious amenities available.

Rooms

9.0

The rooms were spacious, clean, and well-equipped, providing us a comfortable stay.

Service

7.0

Service was generally pleasant, but we felt a bit hurried during our meal, which detracted from the experience.

Location

9.0

The hotel is set in a beautiful area, perfect for a peaceful stroll around the relaxing gardens nearby.

Dining

7.0

The dining experience was enjoyable, featuring a lovely carvery with well-cooked meat, but the service left us feeling a bit rushed.

Facilities

9.0

The spa facilities were exceptional, with a lovely pool and sauna, providing a great place to unwind.

High-quality spa

Rushed dining service

Sophia

United Kingdom, January 2025

6.6/10

Our stay at the hotel had its highs and lows. We enjoyed the beautiful surroundings and the spacious room, but encountered several service hiccups that detracted from our experience. The dining options were hit or miss, with some meals quite enjoyable while others were slow to arrive. The facilities, particularly the spa, seemed in need of improvements. All in all, it's a lovely place but could use some attention to detail.

Rooms

7.0

The room was spacious and well-decorated with a lovely view of the gardens. However, the wardrobe space was quite limited.

Service

5.0

While some staff were polite and attentive, there were moments where service felt slow and disorganized, especially during meals.

Location

9.0

The location is ideal, offering easy access to nearby attractions and public transport, making it convenient for exploring.

Dining

6.0

Dining in the Palm Court was a mixed bag; the restaurant has a beautiful ambiance but the service was often slow, affecting our overall enjoyment.

Facilities

6.0

The spa facilities are nice but could use some upgrades; the pool area was also quite crowded during our visit.

Beautiful surroundings

Slow service

Justin

United Kingdom, December 2024

7.8/10

Overall, my stay at the hotel was enjoyable, thanks to the beautifully decorated areas and high-quality spa treatments. However, the service had its flaws, with some staffing issues at the bar that left me waiting a bit too long. The rooms can be a hit-or-miss depending on which one you get, so be cautious when checking in. Dining was a pleasant experience, especially with the luxury afternoon tea, but noise issues from the restaurant can dampen the experience for some guests.

Rooms

7.0

The rooms can vary significantly; some are beautiful and spacious, while others, like room 1, should be avoided due to excessive noise and lack of privacy.

Service

6.0

The service was a mix; while the reception staff was excellent, I faced long waits at the bar, which was disappointing for the hotel's standard.

Location

8.0

The garden grounds are relaxing and provide a lovely natural space to unwind, adding to the overall ambiance of the hotel.

Dining

9.0

Dining at the Palm Court was a treat, especially the afternoon tea, which was beautifully presented and delicious.

Facilities

9.0

The spa facilities were well-equipped and provided high-quality treatments, perfect for relaxation during my stay.

Christian

United Kingdom, December 2024

8.2/10

Our stay at this hotel was quite enjoyable overall. The rooms were spacious and comfortable, but we faced some noise issues during the night. The dining experience at the Palm Court restaurant was delightful with excellent food, but it could feel a bit rushed during busy times. The spa treatments were top-notch and added to our relaxation, making it a great choice for a getaway.

Rooms

8.0

The superior room we stayed in was spacious and had everything we needed, although there was some noise from a nearby function room.

Service

7.0

While the staff was friendly and accommodating, we did encounter a few hiccups with the service, especially regarding room amenities.

Location

9.0

The location was really good, surrounded by beautiful gardens that added to the charm of the hotel.

Dining

8.0

Dining at the Palm Court was a highlight; the atmosphere was lovely and the food was beautifully presented. However, it felt a little rushed at times.

Facilities

9.0

The spa facilities were wonderful offering high-quality treatments. The pool and other amenities enhanced our overall experience.

Reese

United Kingdom, November 2024

9.2/10

I had an absolutely wonderful experience at this hotel. The beautifully decorated restaurant and luxurious afternoon tea combined with excellent service made my stay memorable. The comfortable rooms added to the experience, though they could benefit from a bit of an update. Overall, it's a fantastic place, especially for spa enthusiasts, but don't expect spacious changing areas.

Rooms

8.0

The rooms were nicely decorated and very clean, though a bit small for my taste. I appreciated the lovely decor, but it would be nice if they were a bit more spacious.

Service

10.0

The service throughout my stay was exceptional, with staff checking in regularly to ensure everything was perfect during my dining experience.

Location

9.0

The hotel is excellently situated for exploring Chester and the North Wales area, making it convenient for day trips.

Dining

10.0

The dining experience at the Palm Court was incredible, especially with the live piano music enhancing the ambiance. The afternoon tea was a highlight with its luxurious selection.

Facilities

9.0

The spa facilities were top-notch, and I thoroughly enjoyed the various treatments offered, although additional changing rooms would improve the experience.